1.
Mei Yasfi S, Pardede R. Influence E-Service Quality Towards Customer Retention and Word of Mouth (WOM) Mediated By Customer Satisfaction. JISS [Internet]. 2023Nov.27 [cited 2024Sep.16];4(11):1168-80. Available from: https://jiss.publikasiindonesia.id/index.php/jiss/article/view/927