P Sinaga A, Mudiyono R, Wibowo K. Performance Evaluation of Bus Rapid Transit (BRT) Trans Medan and Service Analysis Using the Customer Satisfaction Index (CSI) Method. JISS [Internet]. 2025Dec.27 [cited 2025Dec.30];6(12):3683-9. Available from: https://jiss.publikasiindonesia.id/index.php/jiss/article/view/2135