Zaein HA, Rais S. The Influence of Excellent Service and Effective Communication on Customer Loyalty at Excelso Vitka Point Tiban Batam. JISS [Internet]. 2024Dec.3 [cited 2025Aug.2];5(11):3011-20. Available from: https://jiss.publikasiindonesia.id/index.php/jiss/article/view/1511