e-ISSN: 2723-6692 p-ISSN: 2723-6595
Jurnal Indonesia Sosial Sains, Vol. 6, No. 1, January 2025 54
Rembulan, 2023). Apart from having to have effective communication, you also need to have skills
that are able to solve problems in a community or social circle.
Skills are fundamental skills in learning in the 21st century. Problem-solving skills include
other skills such as identification and the ability to search for, select, evaluate, organize, and
consider alternatives and interpret information (Dilekçi & Karatay, 2023; Purwanto et al., 2023).
A person must be able to find various solutions from different points of view, in solving complex
problems (Parczewska, 2021; Tang et al., 2021; Zubaidah, 2016). The type of skills that produce
concrete products or things that become part of real implementation are called productive skills.
Productivity the ability of each individual, system, or company to produce what they want by
using resources effectively and efficiently. The word productivity itself has the same elements as
productive power and productivity. This term is often used to assess the efficiency of a factory,
machine, company, facility, system or person in changing an input into the desired output.
Therefore, we can see that productivity itself contains three important factors, namely, 1).
Effectiveness is used as the value of accuracy in deciding how to do something to achieve a goal.
2). Efficiency is used to measure the accuracy of doing something by saving existing resources. 3).
Quality shows how well various customer requirements, specifications or expectations can be met
(Faqih, 2024). One of the productive or producing skills that will be discussed in this research is
writing skills. Writing is an inseparable skill in English. Writing skills can be categorized as
complex skills. This is because in writing, the writer is expected to be able to accumulate their
knowledge in written form (Maharani et al., 2024).
According to Law No. 13 of 2003 in Muthmainnah (2024) concerning Employment, labor is
every person who is able to do work to produce goods and/or services to meet their own needs and
those of the community. Payaman J Simanjuntak in Muthmainnah (2024) Workers are residents
who have or are currently working, including those who are looking for work and those who are
involved in other activities, such as school or taking care of the household. Even though they are
not working actively, they are physically able to participate in work at any time.
The Department of Manpower and Transmigration is a government institution which has the
function of developing, controlling and supervising the field of employment and providing training
for prospective workers. The task of the Manpower and Transmigration Service is to carry out
regional government affairs in the field of labor and regional government affairs in the field of
transmigration as well as assisting duties. This government program is useful for improving living
standards. Communities can utilize natural resources and create new jobs.
In research at a divine work foundation, this foundation is both a home and a school for
children with special needs. With the various traits and characteristics of each child, the teachers
patiently and sincerely guide and teach the students on the foundation of divine work. With the
various work programs created, it can be carried out well. So, based on the background description
above, the author has the following problem formulation, What is the Role of Effective
Communication to Improve Skills and Productivity during training? The research objective that
can be achieved is to describe the activities carried out when carrying out training at the Karya Ilahi
Foundation and VCO Processing training in Bola village to find out the Role of Effective
Communication to Improve Skills and Productivity.
Materials and Methods
Researchers used descriptive qualitative research methods. This type of qualitative
descriptive research displays data as it is without manipulation or other treatments. The aim of this
research is to present a complete picture of an incident or is intended to expose and clarify a