e-ISSN: 2723-6692 p-ISSN: 2723-6595
Journal of Indonesian Social Sciences, Vol. 5, No. 9, September 2024 2279
maintain the ego so that emotions become a benchmark for a person's resilience in facing and
solving problems that arise (Bocci & Niemiec, 2020).
Goleman, p. (2016, p. 38), states that an individual has two brains, two thoughts, and two
different types of intelligence, namely rational intelligence and emotional intelligence. A person's
success in life is determined by both, not only by reasoning, but the emotional intelligence that plays
a role. Based on this opinion, it can be seen that high reasoning cannot guarantee that a person will
be able to deal with experiences outside the academic world. In contrast to reasoning, which is a
genetic factor that is permanent and cannot be changed, Emotional Quotient (EQ) or emotional
intelligence can be developed, nurtured, studied in the learning process and react through life
experiences, from birth to death. Basically, what worries me is that students who are only highly
reasoning can act irrationally and are unable to manage their emotions properly. In addition, a
person who is only highly reasonable, but has low emotional intelligence often lacks empathy for
others, has difficulty expressing and understanding his emotions, has difficulty adapting, and tends
to be individualistic, causing difficulties in solving the problems he faces.
This is due to the low emotional intelligence of students, so they cannot manage their feelings
well, are irritable, lack empathy and cannot maintain good relationships with each other. In fact, in
the teaching and learning process at school, many children are often found to be intelligent but lack
of emotional intelligence development such as a lack of self-awareness in understanding their
emotions, not understanding how to manage emotions well, low self-motivation, lack of
participation in what others feel, lack of adjustment to others, so that there are students who are
hampered in learning activities at school and lack respect for others. As expressed by Shapiro
(Taluke et al., 2019), emotional intelligence as part of social intelligence involves the ability to
monitor one's own and others' emotions and feelings, organize them, and use this information to
guide thoughts and actions.
Based on several research studies related to student's emotional intelligence, the researcher
conducted interviews with BK teachers with the results that some students experienced emotional
instability as a result of self-adjustment to fellow friends in the school environment, judging each
other when expressing opinions, holding grudges, being irritable, lacking empathy for fellow
friends, and not respecting friends who are expressing opinions. Meanwhile, the results of the
interview with one of the X RPL students showed that students were easily angered, easily rude, and
lacked empathy for their fellow friends. This behaviour is in accordance with the characteristics
stated by Goleman, p. (2005, p. 35), related to emotional intelligence which is characterized by
aggressive behaviour, impatience, easy despair, lack of sensitivity to the feelings of oneself and
others, lack of empathy, inability to control emotions, short-temperedness, and acting according to
feelings without thinking about the consequences.
According to Hartanti, p. (2022, p. 11), group guidance services can be interpreted as
assistance to individuals that is carried out in a group situation. Group guidance can be in the form
of information delivery or group activities discussing educational, work, personal and social issues.
In the group guidance service, general topics that are of concern to group members will be
discussed, and problems that are topics of discussion will be discussed through the atmosphere of
group dynamics in a great and organized manner so that group members under the guidance of the
group leader will follow.